Shipping & Returns

At CustomBoxesCo.co.uk, we aim to dispatch all printed orders as quickly as possible so they reach you within the expected timeframe. Standard production time is usually 10–12 working days depending on product type, quantity, and customization requirements.

Production time starts once final artwork approval is received from the customer. Any delay in approval may result in extended delivery timelines. We strongly recommend approving your artwork promptly to avoid delays.

We provide digital PDF proofs for every order before printing. Customers are responsible for reviewing all design details carefully to ensure accuracy prior to approval.

Legal Notice

By using this website, you agree to comply with all Terms & Conditions. CustomBoxesCo.co.uk reserves the right to update policies at any time without prior notice. Users are advised to review this page regularly.

Copyright

All content, designs, and materials on this website are protected under copyright laws. Unauthorized copying, reproduction, or distribution is strictly prohibited.

Customer Responsibility

Customers are responsible for ensuring that all submitted artwork and content is correct, authorized, and legally compliant. We are not responsible for errors in customer-provided files.

Proofing & Approval

Final artwork proofs must be approved before production begins. Customers must carefully check layout, spelling, colors, and design accuracy.

Once approved, orders move into production and cannot be modified.

Returns & Refunds

As all products are custom-made, all sales are final. Refunds are not provided unless a manufacturing error is confirmed on our side, in which case a reprint will be issued.

Shipping & Delivery

We offer standard, priority, and express shipping options across the UK and Europe. Delivery times may vary depending on production completion and selected shipping method.

We are not responsible for delays caused by courier services, customs clearance, weather conditions, or other external factors beyond our control.

Additional Information

All packaging orders may include slight variations in quantity due to industry-standard production tolerances. Customers are advised to order extra quantities where exact numbers are critical.

CustomBoxesCo.co.uk is committed to providing reliable packaging solutions with consistent quality, secure delivery, and professional customer support.